Learn – We would like to share some of the concepts around ‘Failure Demand’

What is Failure Demand:

  • How much do you have in your company?
  • How can you find out…?
  • Are your levels of Failure Demand predictable or just a one off?
  • What is the root cause of your Failure Demand…
  • How can we help?


Does an efficient contact centre mean you will have happy customers: