Our Customer Demand Clouds enable you to:
- View Customer Demand from across your business, in your customer’s own words
- Drill down in to any item of Customer Demand – to see trends and make historical comparisons
- View demand for any point / period in time – what did your customer say on the day of latest product launch?
- View Customer Demand by business unit or customer type – what are your online vs retail customer saying
- Identify levels of Value Demand vs Failure Demand…see more on this below
What exactly is Failure Demand – and why should you care…