Demand Analysis overview video
Customer Demand Visualiser
Our Customer Demand Visualiser enables you to: Visualise Customer Demand from across your business, in your customer’s own words Drill down in to any item of Customer Demand to see the root cause Visualise demand for any point / period in time – what did your customer say on the day of latest product launch? Visualise Customer Demand by business unit or customer type – what are your online vs retail customer saying For those that find endless reports just too tiring to read Try our demo
How do we make our Customer Demand Clouds?
Our Customer Demand Clouds enable you to: View Customer Demand from across your business, in your customer’s own words Drill down in to any item of Customer Demand – to see trends and make historical comparisons View demand for any point / period in time – what did your customer say on the day of latest product launch? View Customer Demand by business unit or customer type – what are your online vs retail customer saying Identify levels of Value Demand vs Failure Demand…see more on this below What exactly is Failure Demand – and why should you care… …
What is Failure Demand?
How much do you have in your company? How can you find out…? Are your levels of Failure Demand predictable or just a one off? What is the root cause of your Failure Demand… How can we help?
The importance of your front-line
For many of your customers your front-line staff are your business! That is why we believe front-line staff are best placed to really understand your customer and their needs, and why we have created a powerful set of tools to help them to capture, amend and understand your customers needs.
Director’s Cut…
The latest version includes a new view / user role for senior managers who want to get an ‘at-a-glance’ view for the whole company: Designed to put the most important information on one screen – works well on an iPad. View the whole company or select an individual business area Customer Demand Cloud – showing the voice of the customer Failure Demand Dashboard – showing how much failure demand exists Real-Time customer demand – updates every 5 seconds to see demand as it happens See our unique Customer Demand Clouds being made…
Responsive Design
Check out the latest version and our responsive design: We’ve been working hard to make our solution portable and are proud of what we have achieved… Take a look Steve